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Uzbek
The issue of unauthorized paid subscriptions connected by mobile operators remains a pressing concern for many Uzbeks. More and more residents are complaining about unjustified deductions from their accounts, related to the connection of paid SMS content without their consent. On average, subscribers may lose between 1,000 to 2,000 UZS per day, which, as it turns out, can last for months. Here’s how to check if mobile companies are deceiving you.
One such case was described in the popular “Potrebitel.uz” community. A user shared how she decided to check her paid services after seeing another complaint about unauthorized subscriptions. It turned out that one of her SIM cards from four different operators, which she used in various devices, had been affected by this issue. In June, she had deliberately canceled all paid subscriptions, but three months later, she discovered new charges.
This situation occurred with the operator “Uzmobile.” The subscriber was unknowingly connected to paid content from the number 4076 (PlayMobile service). Daily deductions of 1,000 to 2,000 UZS were taken from her account for three months, amounting to more than 130,000 UZS in total. Notably, the number 4076 had been marked as spam, but this did not stop the operator from continuing to charge her.
This case highlights the importance of regularly checking for paid subscriptions and services, even if you consider yourself an experienced user. Many subscribers may lose money without even realizing it.
Why does this happen?
Mobile operators offer various paid content subscriptions, including entertainment services, quizzes, horoscopes, and more. Sometimes, subscribers may unknowingly subscribe to such services, for example, after accidentally clicking on an ad or agreeing to terms in a message. However, there are cases where subscriptions are connected without the user’s knowledge.
To avoid such situations, it is recommended to regularly check your subscriptions for paid content. Here are some useful USSD codes to help you disable all paid services with the leading operators in Uzbekistan:
- Beeline: *115#
- Ucell: *350#
- Uzmobile: *199#
- UMS: currently no available command for disabling all subscriptions.
The text has been translated by AI. For more accurate information, please refer to the Russian version of the article
