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Uzbek
Recently, social media has been flooded with complaints from Uzbek citizens who have encountered unexpected and unjustified electricity debts. In some cases, the amounts of these debts are so large that they have left people shocked and confused. Consumers are seeking explanations, trying to understand where these debts came from and why they have only now come to light.
The Ministry of Energy responded promptly to this wave of concerns. The ministry acknowledged the situation and stated that measures have already been taken to determine the causes of these debts. Specifically, Hududiy elektr tarmoqlari, the joint-stock company responsible for electricity supply, issued an official statement confirming the existence of the problem.
In August, the company launched an updated software system called HET BILLING, designed for electricity consumption accounting and billing. During the process of transferring data from the old system to the new one, technical glitches occurred, leading to errors in calculations and, as a result, the creation of unjustified debts for some consumers.
Representatives of the Ministry of Energy urged citizens to remain calm and not to panic. They assured that each case would be individually investigated. Additional specialists have already been sent to areas where issues have been identified to verify and correct the data.
Special attention will be given to cases where the debt amounts exceed reasonable limits. The Ministry of Energy promised that all such cases would be thoroughly examined, and any calculation errors would be corrected.
Citizens who have encountered unjustified debts are advised to contact their local electric grid offices for clarification. The Ministry of Energy also stated that additional information would be provided after the review and correction of errors.
The text has been translated by AI. For more accurate information, please refer to the Russian version of the article.
