“Tashteplocentral” was ordered to return 2.5 billion sums to consumers. The company illegally increased the water consumption rate

This article is also available in: Русский (Russian) Uzbek

The Committee for the Development of Competition and Protection of Consumer Rights conducted a study on the prices of thermal energy supplied to consumers by “Tashteplocentral” from 2021 to 2023. It turned out that the company consumed more water in the production of thermal energy than was specified in the regulations, earning 2.5 billion sums from consumers.

According to the Committee, the tariffs for thermal energy produced by “Tashteplocentral” were approved by the Tashkent khokimiyat. They provide for a water consumption rate of 13.3 m3 per Gcal of produced thermal energy.

An analysis of the actual costs revealed that this rate was increased to 14.01 m3 per Gcal. As a result, the company consumed 0.71 m3 more water than the norm, totaling 4.7 million m3 of excess water use. Consequently, in 2023, 2.5 billion sums of unsubstantiated income were received for 6.6 million Gcal of sold thermal energy.

The company’s actions were found to be in violation of the law. A case was initiated against “Tashteplocentral,” and an order was issued to return the excess income to consumers voluntarily.

One question remains – to whom and how will this money be returned?

The text has been translated by AI. For more accurate information, please refer to the Russian version of the article.

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