BYD will not provide warranty service for «gray» imported cars brought into Uzbekistan

Chinese automaker BYD has issued a statement emphasizing that it does not support «gray» imports of its cars into Uzbekistan. «Gray» imports refer to the importation of vehicles through unofficial channels, which deprives them of official warranty and service. The company added that cars purchased through official dealer centers are fully adapted to Uzbekistan’s specific conditions, ensuring they will last longer and perform better than vehicles brought in through «gray» imports.

Warranty service only for official supplies

The company categorically stated that official BYD dealers will not provide warranty service for cars purchased through «gray» imports. This means that owners of vehicles imported through unofficial channels will bear all the risks of potential problems themselves. Any malfunctions or issues related to the technical characteristics of such vehicles will not be covered by warranty service.

All multi-brand dealers working with BYD were given recommendations not to sell vehicles brought in through unofficial means.

«All sales made by private individuals do not have an official warranty and, accordingly, have not undergone the required certification in the established order,» BYD emphasized.

Warranty for officially purchased BYD vehicles

BYD vehicles purchased through official dealer centers come with a manufacturer’s warranty that meets global standards. The warranty is valid for 6 years or 150,000 km, and key components such as the battery, electric motor, and electronic control module are covered by an extended warranty of 8 years. These terms cannot be offered to buyers of vehicles imported through unofficial channels.

Adapting vehicles to Uzbekistan’s conditions

Cars sold through official BYD dealers in Uzbekistan are adapted to the country’s local operating conditions. For example, they are equipped with a modernized air conditioning compressor with increased power, ensuring comfortable cooling in the summer heat. Additionally, the DM-i super hybrid technology is adapted to the quality of local fuel, improving energy efficiency and vehicle performance stability.

Moreover, the vehicles feature a multimedia system in Russian and Uzbek languages, with a 4G cloud service, voice control in Russian, and a mobile app for remote vehicle management. All these features greatly expand the convenience for local consumers.

BYD highlights that cars sold through official dealers are fully adapted to the real-world conditions in Uzbekistan and will last longer and operate more reliably than vehicles brought in through «gray» imports. Those who choose unofficial supply channels risk getting vehicles that do not meet quality standards and lack warranty service.

The text has been translated by AI. For more accurate information, please refer to the Russian version of the article